The following ordering guidelines provide you with the highest level of service.
We value your continued patronage and welcome your feedback.
Placing your order
Our account executive is available to assist you Monday through Friday From 7:00 a.m. to 5:00 p.m. at 646.721.1142.
For fast service, please place your orders as soon as possible.
Many items require 24-48 hours notice, however last minute orders can be accommodated.
Deliveries
They are available before and after business hours with a special arrangement.
Saturday and Sunday services are available with prior notice.
All catering is subject to a 5% service charge.
Service charge is not a gratuity.
Additional charges apply outside our immediate delivery area.
Cancellation and changes policy
Orders are made to order, therefore a 24-hour cancellation notice is required.
Cancellation in less than 24 hours will incur a 50% charge, depending on the nature of the order.
Cancellations cannot be left on our answering machine or by email.
Changes and adjustments can be made up to 12 hours before delivery.
Terms of payment and billing
Please call for a corporate rate request.
We accept most major credit cards, company checks, or cod.
All deliveries from the house account must be made to the client's corporate address by the authorized person on file and will be.
Orders placed online are charged to your credit card immediately, except where otherwise noted.
Be billed monthly.
A deposit is required for special event parties.
Large groups and personalized menus
We create personalized menus for large groups and clients who order regularly.
Please call for arrangements.
Services and equipment for events
We are a full service provider providing event planning including captains, bartenders, servers, chefs and party rentals.
Please call our executive director for more details.
personalized gifts and special holiday offers are available for corporate events throughout the year.
Charges will apply for lost, unreturned or damaged equipment.
